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How It Works
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Holmethorpe Industrial Estate 46 Holmethorpe Ave, Redhill, Surrey. RH1 2NL 10:00 - 4:00pm, Mon-Fri 10:00 - 4:00pm, Sat CLOSED ON BANK HOLIDAYS (check opening times) 08450-544089 or 01737-773133 Enquiry@Furnistore.co.uk Charity No: 1117615 Company No: 5960870, Registered in England & Wales as Furnistore in East Surrey Limited |
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How it Works- Basically we will sell to anyone - But, if you are on low income you may qualify for a grant or 50% discount depending on your circumstances, for either of these you will need to fill in our assessment form (which can be completed on-line) and visit our offices at our Warehouse (Assessment times are; Mon-Thurs 10-3pm or Fri 10-2pm, not on Saturdays) with your required documents. Our full price sales help us to run our charity and provide our services and discounts to those less fortunate. We are able to offer a delivery service for purchases and collections for donations - please see our coverage area mapTo view our available stock you can either view the stock page on this website (where you can reserve anything you like prior to viewing) or pop into our Warehouse and have a browse around. |
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Circumstantial Discounts- are available at the warehouse after an assessment. If you think you may qualify and are on 'low income', please bring evidence of all benefits claimed and of your current address to our office/warehouse. Please note: You must be council tax registered within E.Surrey to get discounts (see map) and we do not do assessments on Saturday, Bank Holidays or during a Sale and discounts do not apply to all items what we stock.We have recently had a few customers expecting assessments and discounts when visiting Furnistore on Saturday. PLEASE NOTE WE DO NOT DO ASSESSMENTS OR DISCOUNTED SALES ON SATURDAY. If you feel you need an assessment please visit Furnistore Monday to Thursday between 10 and 2 and between 10 and 1 on Friday. You will not be assessed on Saturday. You are welcome to buy goods using your discount Monday to Friday but all sales on Saturday will be at ticket price. For further information please refer to the downloadable forms or you can fill out your details prior to visiting us using our On-Line Assessment Form, and then pop in for a chat with your selected evidence. We can discuss your requirements further.
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Delivery Area- Discounts only apply to those resident in East Surrey within our coverage area (within Reigate & Banstead BC and Tandridge DC). There is a £15 charge for deliveries (there is a reduced charge of £7.50 for assessed clients). Please see notes below. |
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Collections- Please contact us if you want to donate an item of furniture, we will be more than happy to collect any item that we consider suitable to pass on to our clients. We do ask for a voluntary donation of £15 to cover the running costs of our van. Or you can drop your donation of at our Warehouse during our weekday opening times (or on a Saturday, but please only by prior arrangement). Please check our Fire label page to check your item conforms, for all upholstered furniture, beds and matresses. |
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NEW SERVICE - GO GREEN! CLEAR IT WITH FURNISTORE!House Clearance made Charitable - Furnistore is excited to announce that, from mid-July, we will be starting the GO GREEN! HOUSE CLEARANCE SERVICE! We will take EVERYTHING, bar household rubbish. What Furnistore can’t use, we will pass on to other local charitable outlets, that way, as much as possible will be reused and recycled for the benefit of the local community. Please look here for more details. |
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Cash offers- are always considered, but only at the managers discretion and will normally only apply to stock that has been on display for a while. Payments must be made in cash for offers to be accepted. |
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Payments- We now accept payments by debit and credit cards (only VISA, MASTERCARD and Maestro). As we are a charity, we do need to make a charge for using this payment method:-
We do still also accept cash (but will need to allow clearing time). As of 2nd Jan 2013, we can no longer accept cheques for payment. |
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Reservations- Whilst we do not take deposits for items, we can reserve items until the end of the next working day (as Saturdays are only part of a day, if a reservation are made on a Friday then that will be until the end of Monday) - Reservations can be made either in person, over the phone or from October 2011, via our On-Line Stock Page. |
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Requests- If you do not find that special / essential that item you are looking for then you can submit a 'Request form' for the item in question, on-line from October 2011, via our On-Line Stock Page. Then when we locate a suitable item matching your requirement, we will contact you either by phone or email. |
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Emergency Packs- For those of our clients that are most in need, usually those coming to us with nothing to start again with, we are able to provide FREE packs covering Kitchen, Hygiene, Bedding and Crockery. These packs are generally donated in full or part by various bodies, including; local churches, volunteers, school events, harvest festivals and also kind donations from the general public. If you can help provide the contents of these packs, then please contact us 01737-773133 or enquiry@furnistore.co.uk and we can discuss this further with you.
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NOTE:-
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